NexWave Digital Wireless is a division of General Communications, Inc.
REPORT A PROBLEM
If you encounter an issue with one of our NexWave services please report this problem by filling out the form below. Please provide as much information as you can like the date and time the problem occurred, did this happen on a mobile or portable radio and/or in what city/state were they in when this occurred. The more information you provide the quicker we can begin to diagnose the problem. We do ask, at minimum, for a phone number but we encourage you to provide an email address as well in case we need to send you any troubleshooting documents. You can always report issues by contacting our support department at 800-356-3200.
If you do not receive a response from our service department within 1 hour during normal business hours, please contact us at 608-271-4848 and ask for a NexWave Digital Wireless support specialist.